Services and Support

  • Market Analysis
    Stay ahead of the curve with our detailed market insights. We provide timely updates on product innovation, industry trends, and consumer preferences to help you make informed decisions for your business.

  • Market Testing & Training
    We carry out thorough market testing on our flagship products to ensure strong demand and performance. In addition, our team provides hands-on product training so your staff can confidently represent the Mr White Pouch brand.

  • Marketing Support Materials
    From display stands to trial samples and brochures, we supply a full range of professional marketing resources to strengthen your local visibility and support promotional efforts.

  • After-Sales Service
    Each product batch undergoes strict quality checks before delivery. In the unlikely event that after-sales support is needed, our dedicated account managers are available to assist promptly and professionally.

  • Dedicated Account Management
    You’ll be assigned a professional account manager who acts as your single point of contact, offering tailored support throughout our partnership.

  • Regional Protection & Pricing Guarantee
    We provide exclusive regional protection, ensuring secure pricing and supply. This allows our partners to maintain a strong and competitive position in their designated territories.

Mr White Pouch stands out for its fast and long-lasting nicotine release, combined with a smooth taste and refreshing aroma.

 
 

Yes, we support small trial orders and do not have a minimum order requirement.

Mr White Pouch provides customization services, including flavor choices and packaging design options, to meet the diverse needs of different clients.

Shipping and Taxes

Your order will be delivered through trusted international logistics partners. We ensure secure packaging and prompt dispatch to provide safe and timely delivery.

We ship to most countries around the world. If you’re uncertain about delivery to your location, please reach out to our support team for confirmation.

Delivery usually takes 7–15 business days, depending on the destination country and local customs procedures.

 
 

Mr White Pouch offers customization services, including flavor options and packaging design, to meet the diverse requirements of different clients.

If your package arrives damaged, please reach out to us right away and provide photos of the damage. We’ll help arrange a replacement or refund in line with our policy.

 
 

Yes, all import duties, taxes, and customs fees are the buyer’s responsibility and must be paid upon delivery in accordance with your country’s regulations.

Yes, you can use your own freight forwarder. Just let us know during the ordering process, and we will coordinate the arrangements accordingly.

We accept multiple payment methods, including bank transfers, PayPal, and major credit cards. For details on the options available in your region, please contact us.

 
 

Warranty

Please send us a detailed message along with clear photos or videos showing the issue. Our Mr White Pouch support team will respond within 24 hours and provide you with an appropriate solution.

  • The Mr White Pouch Warranty Policy does not cover the following:

    • Damage caused by accidents, misuse, abuse, fire, flood, earthquakes, or other external events.

    • Moisture-related damage, including exposure to water, liquids, high humidity, heavy perspiration, or extreme environmental conditions such as sand, food particles, or dirt.

    • Use outside the intended guidelines or operating the product in ways not specified in the official usage instructions.

    • Unauthorized modifications that change the functionality or structure of the product.

    • Damage from accessories:

      • From unauthorized or non-recommended accessories.

      • From improper use of recommended accessories.

    • Cosmetic wear and tear, such as scratches, dents, or broken plastic from normal use.

    • Devices or pouches with tampered, removed, or illegible serial codes, or those determined to be counterfeit.

    • Battery degradation from normal use (contact the support team for battery expectations).

    • Unauthorized tampering, including opening, disassembling, or altering the product or pouch.

    • Devices or pouches purchased from unauthorized retailers.

If you purchased your product through a third-party seller or other channels, we recommend contacting them directly for after-sales service. However, you’re always welcome to reach out to the Mr White Pouch support team — we’re here to assist you.

The Mr White Pouch warranty covers the device and pouches for defects in materials and workmanship that occur under normal use and conditions.

 
 

FAQ

Mr White Pouch nicotine pouches are available in developed regions like the United States, the United Kingdom, and the European Union, with expansion underway into additional international markets.

The primary benefit of using Mr White Pouch nicotine pouches is that they are tobacco-free, helping users avoid harmful effects like gum disease and tooth loss.

Key Benefits:

  • Helps reduce or quit tobacco use.

  • Provides hour-long satisfaction to curb cravings.

  • Smoke-free, minimizing risks from second-hand smoke.

  • Tobacco-free, avoiding most hazards linked to smoking.

The main advantage of using Mr White Pouch nicotine pouches is that they are completely tobacco-free, helping users avoid harmful effects like gum disease and tooth loss.

Key Benefits:

  • Supports quitting or reducing tobacco consumption.

  • Provides long-lasting satisfaction to curb cravings.

  • Smoke-free, lowering the risks of second-hand smoke.

  • Tobacco-free, eliminating most smoking-related hazards.

How to Use SNUVIA Nicotine Pouches:

  1. Peel off the side label and open the container lid.

  2. Place a pouch between your upper lip and gums.

  3. Wait 1–2 minutes for the nicotine to start releasing and enjoy for approximately 40 minutes.

  4. Dispose of the used pouch in the container’s top layer.

The primary ingredients in Mr White Pouch nicotine pouches are:

  • Pharmaceutical-grade synthetic nicotine

  • Microcrystalline cellulose

  • Mannitol

  • Propylene glycol

  • Natural or artificial flavorings

Mr White Pouch nicotine pouches have gained popularity among modern nicotine users seeking a discreet experience. They offer a convenient alternative to cigarettes, allowing use anywhere—whether at a wedding, on a plane, in meetings, or even on a first date—without drawing attention or questions.

Nicotine pouches are small, white, tobacco-free sachets designed for oral placement between the gum and lip. These pouches offer a convenient and enjoyable alternative for consumers seeking the pleasurable effects of nicotine without the harmful consequences of tobacco consumption.

Important Safety Information:

  • Not intended for use by minors.

  • Should not be used by individuals allergic to nicotine.

  • Not for use by those with heart disease.

  • Use with caution in individuals with cardiovascular conditions, high blood pressure, moderate to severe liver disease, severe kidney disease, duodenal or gastric ulcers, diabetes, hyperthyroidism, or pheochromocytoma.

Mr White Pouch nicotine pouches come in a range of strengths from 3 mg to 22 mg of nicotine per pouch. Customization options are also available to suit your specific requirements.

Our pouches are designed to last up to 1 hour, though the duration can vary from user to user. On average, most users enjoy the effects of our pouches for 30-50 minutes.

While Mr White Pouch nicotine pouches are not intended to be swallowed, the nicotine and other food-grade ingredients are not harmful to adults when consumed in small quantities. If you accidentally swallow a pouch and feel unwell, please contact your doctor.

Each can contains 20 pouches.

The product has a slightly elevated pH level, which may cause a mild burning sensation. It also contains nicotine, a stimulant responsible for the tingling sensation users experience.

The experience can differ from person to person. For some, the sensation lasts throughout the use of the pouch, while for others, it subsides after a few minutes.

Mr White Pouch  nicotine pouches do not discolor enamel. However, as with most products, there is a small potential risk that they may cause slight discoloration of teeth.

For optimal freshness, use Mr White Pouch nicotine pouches before the “best before” date printed on the bottom of each can. The typical shelf life is two years. While using the pouches past this date poses no safety risk, the flavor and nicotine experience may be diminished.

Mr White Pouch products are tobacco-leaf-free.

No, Snus is a pasteurized product made from tobacco leaf. In contrast, Mr White Pouch is tobacco leaf-free, offering a cleaner alternative without the use of tobacco leaves.

Yes, Mr White Pouch contains nicotine and is available for purchase only by consumers aged 18 and older.

Yes, you can swallow your saliva while using Mr White Pouch nicotine pouches. However, doing so may eventually irritate the tissues in your throat. Swallowing is a personal choice—some avoid it due to taste or sensation, while others prefer it, as it can enhance nicotine absorption.

Most users typically consume about half a can per day—roughly 8 to 12 pouches. However, this number can vary greatly depending on individual factors like age, weight, health, and personal nicotine tolerance.

There’s no one-size-fits-all answer. The best advice is to listen to your body. If you experience symptoms like nausea or trouble sleeping, it could be a sign that you’re using too much nicotine. Adjust your intake accordingly for a balanced experience.

No, refrigeration isn’t necessary. SNUVIA pouches should be stored at normal room temperature and humidity. However, prolonged exposure to high heat or humidity may reduce their flavor and overall performance.